The hotel had excellent food, just wasn’t expecting the quality to be that high! The bar was lively and great for connecting with other guests.

It wasn't exactly cheap, but honestly, it was acceptable given the service.

We had a wonderful family stay, enjoying nearby hiking trails and the fresh air. The kids loved the pool area, and the attentive staff made us feel at home. Breakfast was a treat and well-prepared, perfect for fueling our adventures.

My wife says that the check-in process could be smoother for families with children.

Decent location near a shopping plaza made accessing amenities simple. The heated outdoor pool offered a nice spot to unwind after a long day.

The room temperature on arrival felt like a sauna at around 80 degrees F, which definitely wasn't a great first impression. Dealing with rowdy kids next door made it tough to get quality sleep after the A/C issue was resolved. Internet connectivity issues, particularly during the conference events, were a real pain, leaving me scrambling outside just to send a message or check my flight status.

The King room was spacious and spotless. Plus, on-site parking was super convenient. Overall, a pleasant stay!

Felt like visiting family, no complaints whatsoever.

I had a nice stay for 3 nights. The room was spacious and clean. Easy parking made access simple. Location offered nearby dining options. The staff was attentive throughout my visit. 😊

exceptional service makes a world of difference, especially from welcoming staff like kenneth

Top-notch staff, incredible dining experience.

The hotel had great housekeeping and a beautifully maintained ambiance, making it a nice place to stay. However, the breakfast hours were confusing, and the concierge lounge was unexpectedly closed. Some had challenges with staff communication, but many staff members were genuinely friendly and helpful.

excellent park access and nearby cultural attractions for walking lovers

I enjoyed staying just a short stroll away from Memorial Park and around 4 km from the Blackhawk Museum, which made my weekend explorations delightful and filled with beautiful views. the room was comfortable and clean, a great catch for a single traveler like me who values convenience while exploring the local sights.

Clean room and friendly staff, but wifi was a hassle to connect to.

I truly enjoyed the inviting common areas, which were well-maintained and easy for seniors to navigate. The friendly staff went above and beyond to ensure I felt comfortable during my stay, making it a delightful experience.

Improve elevator accessibility for senior guests.

The heated outdoor pool offers a perfect way to relax after a long day, especially for families with children. Nearby, a man-made lake provides a scenic walking path of nearly a mile, making it easy to enjoy some fresh air without venturing too far.

After a long journey, waiting over 45 minutes for room availability felt like an unnecessary hassle. Despite completing online check-in ahead of time, the front desk's poor communication about room readiness left me uneasy about whether we had secured accommodations. Additionally, the temperature control in the room was unreliable. even with the heat off, it remained excessively warm, compelling me to sleep with the sliding door open. While not a huge deal, the lack of adequate drawer space could be a bother for longer stays, especially since it required extra effort to get what I needed at night.

This place suits me perfectly with excellent amenities like the fitness center, heated swimming pool, and 24-hour reception. The staff once helped me find places with great exchange rates, making my first stay memorable! Highly recommend visiting Kenneth for assistance!

I truly enjoyed my stay as the staff were exceptionally accommodating, ensuring my comfort throughout. The hotel was clean and well-maintained, and the common areas were inviting, making it easy for seniors to navigate.

More accessible transportation options within the hotel.

A wonderful family stay!

My family booked two interconnected King Rooms for three nights, making our stay incredibly convenient. The staff was always attentive and friendly, and we enjoyed using the gym, which was equipped well for a quick workout. The nearby shops and lake paths made for lovely family outings. However, transportation options within the hotel could be improved for easier access.